NCM is situated on the lands of the Wurundjeri Woi-wurrung people. We pay respects to them, especially their Elders and storytellers, as well as all First Peoples, nationwide. NCM acknowledges that communication technologies have a long history here, far longer than European occupation.

Volunteer-led tour | The Exchange

Programs & Events

Photo by Casey Horsfield, 2024

Collections Gallery • 03 May, 2pm

Free with museum entry

Buy museum tickets

What do an undertaker and a Scottish-Canadian inventor have in common? Learn how both developed technology advancements that resulted in the telecommunication network we use today.

Join a volunteer tour guide and explore what was a historic exchange building. Learn about the evolution of the telephone and exchange equipment and the communities that used them.

Perfect for visitors looking for an in-depth experience, this tour includes a demonstration on how a phone call is processed through an automatic step by step exchange.

Duration of tour: 45mins.

Accessibility

  • NCM is fully wheelchair accessible.
  • All gender and accessible toilets are available on both floors.
  • Seating is available in some areas of the museum. If at any point you need to take a seat, please let your tour guide know and they will supply you with one of our floating stools.
  • NCM is a high sensory space with a variety of noise and lighting, this may trigger seizures and sensory overload in individuals with photosensitive epilepsy, PTSD and certain sensitivities.
  • If you have specific access needs or any concerns, please reach out-we'd love to help! Contact us at hello@ncm.org.au .