NCM Privacy Policy
Heritage Telecommunications Ltd (HTL) is committed to protecting the privacy of individuals who engage with HTL, including past and present visitors, contractors, employees, volunteers and other individuals in relation to the collection, use, storage and management of personal information.
HTL acknowledges its obligations under the Privacy Act 1998 (Cth) (Privacy Act) and Australian Privacy Principles and is wholly committed to meeting these obligations as it relates to charitable organisations. It is not intended to cover categories of information that are not covered by the Privacy Act.
This policy explains how HTL handles personal information including how it collects, uses and protects such information.
This policy applies to all personal and sensitive information relating to current and past team members, contractors, volunteers and visitors of HTL.
Personal Information includes a broad range of information, or an opinion, that could identify an individual. Some Personal Information is obvious such as an individual’s name, address, phone number or date of birth. Personal Information can also include credit and bank account details, photos or location information from a mobile device.
HTL will collect Personal Information from its employees, visitors, patrons, contractors and other individuals where necessary to undertake its functions, including:
HTL may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. When HTL collects Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
HTL will collect Personal Information in a lawful manner, meaning that it will only be collected for business related purposes in compliance with its data classification for employees to perform their roles. Where practical and reasonable, HTL will collect most Personal Information directly from individuals when it deals with them.
The Personal Information HTL collects may be provided in forms filled out by individuals, face to face meetings, email messages, telephone conversations, when you use HTL’s websites or social media, or by third parties. If you contact HTL, it may keep a record of that contact. In some circumstances, it may take photographs or videos of individuals, such as at events or exhibitions.
Employee records are not generally subject to the Privacy Act and therefore this policy may not apply to the handling of information about employees by HTL. For information about our practices relating to employee information, please contact HTL senior management.
Sensitive Information is defined in the Privacy Act as any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
Sensitive information will be used by us only:
HTL may collect, hold and use Personal Information about individuals to send marketing communications to them, including keeping visitors and other contacts informed of industry developments, exhibitions that HTL believes may be of interest to them and fundraising activities. These communications may be sent in various ways, including by email or other electronic means.
Like many organisations, and as is permitted under relevant laws, HTL often relies upon the implied consent of individuals to send them marketing communications.
Individuals always have the opportunity to elect not to receive further marketing communications from HTL. The opt out options include, amongst others, an unsubscribe option in the marketing communication, and writing to the Co-CEOs, National Communications Museum, 375 Burwood Rd, Hawthorn 3122 or by emailing us at <Insert relevant email> In cases of written requests please allow 28 days for your request to be processed.
HTL will only use or disclose Personal Information for the purpose it was collected for or otherwise permitted in accordance with the Privacy Act.
HTL may also use your information – for planning, research and product development. HTL may also disclosure your information to data processors, data mail houses or specialised call centres.
HTL will endeavour to take all reasonable steps to keep secure any Personal Information which it holds about you, whether electronically or in hard-copy, and to keep this information accurate and up to date. HTL also requires its employees and data processors to respect the confidentiality of any Personal Information held by HTL.
A data breach happens when personal information is accessed or disclosed without authorisation or is lost usually in the following circumstances:
In the event this occurs, HTL will notify affected individuals and the Australian Information Commissioner (www.oaic.gov.au ) if the data breach involves personal information that is likely to result in serious harm.
HTL will provide access to Personal Information upon request by an individual in accordance with the Privacy Act, except in the limited circumstances in which it is permitted for HTL to withhold this information (for instance, where granting access would infringe another person's privacy).
If at any time you want to access the Personal Information HTL holds about you, you may contact us by writing to: Co-CEO, National Communications Museum, 375 Burwood Rd, Hawthorn 3122 or emailing us at info@ncmuseum.org.au .
In order to protect your Personal Information we may require identification from you before releasing the requested information.
If you believe that Personal Information HTL holds about you is incorrect or out of date, or if you have concerns about how HTL is handling your Personal Information, please contact HTL’s General Manager using the contact details set out above and they will try to resolve those concerns.
If HTL becomes aware of any ongoing concerns or problems concerning our privacy practices, it will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact HTL’s Co-CEOs on the details above. If you are not satisfied with our handling of your problem or complaint you may make a complaint to the Australian Information Commissioner (www.oaic.gov.au).
Statement of Commitment to Child Safe Standards
In line with the Child Wellbeing and Safety Act 2005 the National Communication Museum (NCM) is committed to upholding the Victorian Child Safe Standards, to the best of its abilities and resources.
NCM as an organisation is committed to the safety and wellbeing of all children visiting, engaging and working with us. NCM is also committed to the empowerment of all children, their right to voice their opinions and recognises children’s rights. We take all necessary precautions and steps to ensure that children are protected from physical, sexual, emotional, psychological, and cultural abuse and neglect.
At NCM we have zero tolerance for child abuse and racism and will not tolerate discriminatory practices. We recognise that particular groups of children have increased vulnerabilities and are committed to the cultural safety of Aboriginal and Torres Strait Islander children and children from culturally and/or linguistically diverse backgrounds. We are also committed to the safety of d/Deaf and disabled children, neurodiverse children, children who identify as LGBTQIA+ and/or children in out of home care and youth justice.
We have policies, procedures, training, human resources and recruitment practices for all staff and volunteers, to achieve this commitment. This includes;
NCM treats all safety concerns brought to their attention seriously and consistently with the NCM’s policies and procedures. For more information about NCM’s commitment refer to the NCM Child Safe and Wellbeing Policy and Procedure.
For further information on Child safety and wellbeing standards when interacting with children, refer to:
Child Wellbeing and Safety Act 2005
Child Wellbeing and Safety Amendment (Child Safe Standards) Act 2015
For more information on NCM's Child Wellbeing and Safety Policy, email hello@ncm.org.au or read the NCM Child Wellbeing and Safety Policy.
Terms of Use
ncm.org.au (Website) is owned and operated by the National Communication Museum (NCM), ABN 51 625 791 442 (Heritage Telecommunication Limited). In this policy, “us” “we” or “our” means the National Communication Museum (NCM). By accessing this Website, you agree to be bound by these Terms and Conditions of Use (Terms of Use). Your access to and use of the Website is subject to these Terms of Use.
These Terms of Use apply to all use, interaction with or contribution to, all parts of the website, and by doing so you agree to fully comply with these conditions. Additional Terms and Conditions apply when website is used to purchase merchandise, memberships or tickets, Access or purchase of a Patreon Membership, or accessing digital learning resources.
NCM reserves the right to amend these Terms of Use at any time without notice to you. Your continued use of the Website after such change constitutes an agreement by you to abide by the Terms of Use, as amended.
You understand and agree that all material, information and data accessed or used by, or provided to, you through the Website (the Website Content) is the intellectual property of NCM or any relevant third parties from whom NCM may license that Website Content.
You may not modify, rent, lease, loan, sell, distribute or create derivative works based on any of the Website Content (either in whole or in part) unless you have been specifically told that you may do so by NCM or by the owners of that Website Content, in a separate agreement.
You understand that by using the Website you may be exposed to Website Content that you may find offensive, indecent or objectionable and that, in this respect, you use the Website, including obtaining and using any information, products and services, at your own risk. You acknowledge that we may use Cookies on our website, and by using the site consent to this use.
Material published on this website is protected by copyright and, where applicable, moral and cultural rights.
NCM does not own the copyright in all the material on this website. In some cases, copyright belongs to third parties and has been published on this website under a licence agreement: this does not authorise you to copy that material. You may be required to obtain permission from the copyright owner.
For more information on copyright law in Australia, Australian Copyright Council.
If you upload information or content (User Content) in the course of accessing or using the Website, you agree that such User Content will be available to NCM to use in any manner it thinks fit, subject to applicable provisions of the NCM Privacy Policy and legislation, including, without limitation, the Privacy Act 1988 (Cth). You agree that you will not upload or otherwise provide any User Content which:
You grant NCM a non-exclusive, worldwide, perpetual, irrevocably, royalty-free, sub-licensable right to exercise the copyright you have in any User Content. You also agree to waive any moral rights or similar rights you may have or may acquire in the future in that User Content in favour of NCM.
Material, opinions and views contributed by users of the websites reflect the views and opinions of individual contributors or third parties and are not NCM’s views.
While the Museum endeavours to ensure that the websites are accurate and up to date, no responsibility is accepted for errors or omissions and NCM recommends that you exercise your own skill, judgement and care with respect to its use. This statement does not apply to representations by NCM in the course of supplying goods of services, including via its online shop.
To the maximum extent permitted by law, NCM excludes all liability to any person for loss or damage of any kind (however caused, including by negligence) arising in relation to, from or relating in any way to the material on the websites and/or any use of the websites. Where any law imposes a guarantee in relation to these terms of use which may not lawfully be excluded, then to the maximum extent permitted by law, NCM’s liability for breach of the guarantee will be limited to the maximum extent permitted by law.
You indemnify NCM against any action, liability, claim, loss, damage, proceeding, expense (including legal costs) suffered or incurred by NCM, arising from, or which is directly or indirectly, related to:
NCM reserves the right to deny you access to, or use of, all or part of the Website, without prior notice, if you engage in any conduct that NCM believes, in its sole discretion violates any provision of these Terms of Use, violates the rights of NCM or third parties or is otherwise inappropriate.
Links from the websites and email newsletters to external websites are provided for convenience only and do not constitute endorsement by NCM of any material found at those sites. NCM does not take any responsibility for the operations of links to external websites or for the content, accuracy or legality of material on any external websites.
NCM is committed to protecting your personal privacy. The principles that guide NCM in relation to collecting, handling and storing your personal information can be found in our Privacy Policy above.
This statement sets out how we protect your privacy and manage your personal information. It applies to all people who visit or otherwise deal with us, including through our website and on social media.
Terms & Condition of Public Entry
Welcome to NCM. We hope you enjoy your visit today. NCM is committed to providing a safe and welcoming space for all our visitors.
By entering NCM, you agree to be bound by the following Terms and Conditions of Public Entry. They apply to the ‘premises’; this means any building, or part of any building, managed or controlled by NCM.
While on the NCM premises you must not:
NCM reserves the right to:
While on NCM premises you must:
The following items are prohibited on NCM premises:
To the full extent permitted by law, you release, discharge and indemnify NCM from all claims and demands on NCM and any loss or damage whatsoever and whenever caused, arising from your attendance at the NCM premises, except where such claim arises as a result of a negligent or wilful act or omission by NCM.
If any of these Terms and Conditions of Public Entry are illegal or unenforceable, the offending part is to be disregarded and does not affect the remaining part.
Terms & Condition of Sale
Ticketing
Third Parties
Cancellation & Refunds
Privacy
Memberships
Gift Vouchers
Education Groups