Plan your visit

Get ready to explore the past, present, and future of communication and technology! Whether you're coming for a deep dive into history, an interactive family experience, or a thought-provoking exhibition, we’ve got everything you need to make the most of your visit.

Below, you'll find details on opening hours, ticketing, accessibility, and how to get here. If you have any questions, feel free to reach out—we’re happy to help!

NCM is open Wednesday–Sunday, 10am–5pm. We're closed Mondays and Tuesdays. We are currently closed for the installation of our next exhibition, Signal to Noise , which is opening to the public from Saturday 12 April.

NCM is located at 375 Burwood Rd, Hawthorn , inside a refurbished 1939 telephone exchange, where some original equipment is still operational.

Our site is situated on the lands of the Wurundjeri Woi-wurrung people, and we acknowledge and respect their ongoing connection to this land.

Tickets for NCM can be easily booked online or in person at the front desk. For a smooth experience, we recommend booking in advance online, using the link below.

Ticket prices

• Adult: $32
• Concession: $26
• Blaktix: $15
• Family Ticket (2 Adults and 2 Children): $80

*Additional Children - $6

• Child (7–16 years old): $12
• Child (6 years and under): Free
• Companion Ticket: Free

For group booking enquiries, please email us at hello@ncm.org.au .

Upgrade to Membership

Love your visit? Turn your ticket into a membership!

With a membership, you’ll get: ✔ Unlimited visits for a year ✔ Invitations to VIP events ✔ Early access to exhibitions ✔ And more!

Public Transport

NCM is a short 3-minute walk from Glenferrie Station and Tram 16, Stop 74 on Glenferrie Rd. Before your journey, please check for any railway works that may impact your travel.

Parking

If you are driving, the Hawthorn Town Hall Carpark (opposite NCM) offers two hours of free parking. Additional paid parking is available at:

• Burwood Rd Carpark or Wakefield Street Carpark ($10 per day, 5-minute walk to NCM)
• Various street parking options around Hawthorn (availability may vary)

Before your visit, please check parking restrictions and time limits in the area.

Cloakroom

Large items can be stored in our cloakroom at the front desk. If an item is too large to carry around the museum, please speak with our staff for assistance.

Charging Stations & Seating

On Level 1, visitors will find built-in seating and multiple power points for device charging. Please note: Charging cables are not provided.

Toilet Facilities

• Ground Floor: All-gender cubicle toilets, two ambulant toilet cubicles, and one wheelchair-accessible toilet.
• Level One: Accessible toilet/parent's room with a baby changing table and nursing armchair.

We want everyone to feel welcome at NCM. Our spaces are designed with accessibility in mind, and we’re always looking for ways to make your visit as inclusive and comfortable as possible.

• Wheelchair Accessibility – The entire museum is wheelchair accessible, including a wheelchair lift.
• Inclusive Facilities – All-gender and accessible toilets are available on both levels.
• Sensory Considerations – NCM is a high-sensory space with varied noise and lighting levels. However, we’ve incorporated features like audio loops, Auslan-interpreted captions, and other inclusive design elements to enhance accessibility.

If you have specific access needs, please reach out—we’d love to help! Contact us at hello@ncm.org.au .